Professional Installation Support

Professional Installation and Setup
Professional Installation includes the following: Setup of your Windstream Wireless Modem Setup of your Windstream Network Equipment Installation of up to 4 peripheral devices (printers, laptops, streaming devices) Installation or re-wiring of one phone jack (if needed) Read More...
My Professional Installation Appointment
A technician will call you on the day of your scheduled installation prior to arriving at your business. Please make sure that you have provided Windstream with a good phone number so you can be reached. Coordinate the installation date with your IT resources or applicable equipment vendors. The... Read More...
Installation Setup Time
The total time for the technician to complete your install will vary. Please note that the times below are averages and are only intended as an estimate on the amount of time needed. Depending on the level of work required it could take more or less time. For High-Speed Internet installations... Read More...
Preparing for My Professional Installation Appointment
There are a couple of things you can do to prepare for your installation appointment: To avoid delays, ensure that the business owner or an authorized individual is able to be present at the time of installation. If applicable, it may be helpful to have IT resources or network equipment vendors... Read More...
Changing My Appointment Date
If you need to reschedule your installation appointment, please call Windstream at (877) 628-2567. Please have your order number available. Read More...


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Live Chat

Need an answer fast? Our knowledgeable small business representatives can give you real-time assistance.

Monday-Friday, 8:00 a.m. – 6:00 p.m. (ET)

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If you think your question requires more detail, send us your inquiries and we’ll send you a thorough response within 24 hours.

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Account Inquiries 
(800) 347-1991
Monday – Friday, 8:00 a.m. – 6:00 p.m. (ET)
and Saturday, 10 a.m. – 3 p.m. (ET)​

Sales Team
(855) 439-2889
Monday – Friday, 8:00 a.m. – 7:00 p.m. (ET)

Technical Support
(800) 347-1991
Available 24/7