Making My Modem PCI Compliant

If you have a Sagem/Sagemcom 4320, bridging your modem will make it PCI compliant.

If that is not an option, you will need a different modem such as:

Sagem/Sagemcom 1704N

  1. To prepare the device for configuration, begin by removing the telephone cord from the gray port on the back of the modem labeled “ADSL.” Next, connect a PC or laptop to the modem with an Ethernet cable to the yellow port labeled “ETH1.”
  2. You will need to access the modem interface by going to http://192.168.254.254.
  3. You may need to authenticate to go into the modem setup interface. On this window, type in admin for both the user name and password.
  4. Select Advanced Setup from the menu open the left next select AutoDetection from the sub-menu
  5. Uncheck the AutoDetection box, click on "OK" when prompted.
  6. Under the Advanced setup menu, select Layer2 interface, verify that there is currently nothing listed there and then click the "Add" button.
  7. Verify the VPI & VCI are set to 0 and 35. Click "Save/Apply." The interface you just created should now be listed.
  8. Under Advanced, select "WAN Service." Verify there is nothing listed there and click "Add."
  9. Verify the ATM (0_0_35) and then click "Next."
  10. If the Customer is a PPPoE customer ensure that PPP over Ethernet is selected and click "Next."
    1. Enter the PPP Username and Password into their respective fields, enable the following boxes: NAT, PPP debug mode, bridge pppoe frames. click "Next."
    2. Ensure that ppp0.1 is listed and click "Next."
    3. Make sure "Select DNS Server Interface from available WAN interface" is selected and then click "Next."
  11. If the Customer is a RBE customer ensure that IP over Ethernet is selected and click "Next."
    1. Ensure that "Obtain an IP address automatically" is selected.
    2. Make sure that only "NAT" is selected and click "Next."
    3. Ensure that only "Enable NAT" is selected and click "Next."
    4. Ensure that "atm0.1" is listed and click "Next."
    5. Make sure "Select DNS Server Interface from available WAN interface" is selected and then click "Next."
  12. Click "Apply/Save."
  13. Once you have completed this step, the modem will now be PCI Compliant. You must now power cycle the modem and plug the DSL/phone cord back into the modem.

Arris Gateway

  1. You will need to access the modem interface by going to http://192.168.254.254.
  2. You may need to authenticate to go into the modem setup interface. On this window, type in admin for both the user name and password.
  3. Select System from the top menu and select "Remote Access." Click "Disable" at the bottom.
  4. Restart/power cycle the gateway. It is now PCI Compliant.

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