Bridging My Modem

Please select your modem from the list below for a detailed set of instructions on setting up your modem in bridge mode.

Sagem/Sagemcom 1704-1704N

  1. You will need to access the modem interface by going to http://192.168.254.254/brgmode.htm.
  2. You may need to authenticate to go into the modem setup interface. On this window, type in admin for both the user name and password. Click "OK." If this screen does not come up, skip to step 3.
  3. Click on the "Apply" button to bridge your SpeedStream 4200/5200 modem. After the bridging is complete, a reboot is required for the settings to take effect.
  4. Click on the "Reboot" button. This is the last screen of the bridging process. After your modem finishes rebooting the bridging process should be complete.
  5. If you want to restore your modem back to factory defaults, locate the "Reset" button on your modem:
    • 4200 — On the back where the cords plug in.
    • 5200 — On the bottom of the modem near the product label.
  6. Hold in the "Reset" button for 5 seconds and release the button. When the modem finishes booting up it will return back to factory default settings again.

Sagem/Sagemcom 4320

  1. You will need to access the modem interface by going to http://192.168.254.254/brgmode.htm.
  2. You may need to authenticate to go into the modem setup interface. On this window, type in admin for both the user name and password.
  3. From the menu on the left, select "Advanced Setup."
  4. Click on "Bridge Mode." The Bridge Mode configuration page will be loaded.
  5. On the configuration page, click "Quickbridge."
  6. Once the modem is in bridge mode, the banner in the upper-right corner will display that it is bridged.

Note: If the quick bridge function does not work, please call Windstream for assistance at (888) 292-3827 (24/7 support).

Arris NVG343

  1. You will need to access the modem interface by going to http://192.168.254.254/brgmode.htm.
  2. You may need to authenticate to go into the modem setup interface. On this window, type in admin for both the user name and password.
  3. From the menu on the left, select "Advanced Setup."
  4. Click on "Bridge Mode" The Bridge Mode configuration page will be loaded.
  5. On the configuration page, click "Quickbridge."
  6. Once the modem is in bridge mode, the banner in the upper-right corner will display that it is bridged.

Note: If the quick bridge function does not work, please call Windstream for assistance at (888) 292-3827 (24/7 support).

Comtrend

Please call Windstream for assistance at (888) 292-3827 (24/7 support).

Speedstream 4200/4300

Please call Windstream for assistance at (888) 292-3827 (24/7 support).

HOW CAN WE HELP YOU?

Search our article database to find answers to your question.

Support

We’re here to help get you back to business.

Desktop computer, tablet and laptop

Live Chat

Need an answer fast? Our knowledgeable small business representatives can give you real-time assistance.

Monday-Friday, 8:00 a.m. – 6:00 p.m. (ET)

Long exposure of traffic

Email

If you think your question requires more detail, send us your inquiries and we’ll send you a thorough response within 24 hours.

Woman on phone and laptop in clothing store

Call

Account Inquiries 
(800) 347-1991
Monday – Friday, 8:00 a.m. – 6:00 p.m. (ET)

Sales Team
(855) 439-2889
Monday – Friday, 8:00 a.m. – 7:00 p.m. (ET)

Technical Support
(800) 347-1991
Available 24/7