Standard Configuration Settings for Windstream Internet Service

The following is standard configuration settings for Windstream Internet servers' access credentials and Windstream email.

Server Setup

  • Primary DNS: 166.102.165.13
  • Secondary DNS: 207.91.5.20

Access Credentials

Usernames

  • Must contain 3 to 30 characters
  • May contain letters and/or numbers

Passwords

  • Must be between 6-20 characters
  • Must contain at least one uppercase letter, one lowercase letter and one number
  • Passwords cannot contain your login name first name last name the word "password" or the word "Windstream"
  • Passwords are case sensitive

Email

Email Address Format

  • USERNAME@windstream.net

Incoming mail server (IMAP)

  • imap.windstream.net Port 143 or Port 993 with SSL

Outgoing mail server (SMTP)

  • smtp.windstream.net Port 25, or Port 587 without SSL, or Port 465 with SSL.

HOW CAN WE HELP YOU?

Search our article database to find answers to your question.

Support

We’re here to help get you back to business.

Desktop computer, tablet and laptop

Live Chat

Need an answer fast? Our knowledgeable small business representatives can give you real-time assistance.

Monday-Friday, 8:00 a.m. – 6:00 p.m. (ET)

Long exposure of traffic

Email

If you think your question requires more detail, send us your inquiries and we’ll send you a thorough response within 24 hours.

Woman on phone and laptop in clothing store

Call

Account Inquiries 
(800) 347-1991
Monday – Friday, 8:00 a.m. – 6:00 p.m. (ET)

Sales Team
(855) 439-2889
Monday – Friday, 8:00 a.m. – 7:00 p.m. (ET)

Technical Support
(800) 347-1991
Available 24/7