Reconnection Fees

Unfortunately, you cannot pay a reconnection fee online and be reconnected. If your account is suspended for non-payment, you may call our Financial Services Team at (877) 235-8552 to make a payment and reconnect your account.

Payments made via our online billing system will post to the account in 24 to 48 hours. As a result, if your account has been suspended or the bill is being paid beyond the notice due date, there may be a 48-hour delay in restoring service.

HOW CAN WE HELP YOU?

Search our article database to find answers to your question.

Support

We’re here to help get you back to business.

Desktop computer, tablet and laptop

Live Chat

Need an answer fast? Our knowledgeable small business representatives can give you real-time assistance.

Monday-Friday, 8:00 a.m. – 6:00 p.m. (ET)

Long exposure of traffic

Email

If you think your question requires more detail, send us your inquiries and we’ll send you a thorough response within 24 hours.

Woman on phone and laptop in clothing store

Call

Account Inquiries 
(800) 347-1991
Monday – Friday, 8:00 a.m. – 6:00 p.m. (ET)

Sales Team
(855) 439-2889
Monday – Friday, 8:00 a.m. – 7:00 p.m. (ET)

Technical Support
(800) 347-1991
Available 24/7