Bill Payment Options

Windstream offers several convenient ways to pay your monthly bill. Your Windstream bill payment is due by the date provided on your bill. A late payment may result in additional charges that will be reflected on your next bill.

Payment Options

Online

Go paperless! Receive and pay your bills online. Click here to sign up or make a payment. If you need help registering, click here for our step-by-step registration guide.

Auto Draft

Have your payment automatically drafted from your checking account. Click here to sign up.

In Store

Click here to find a retail store or payment location near you.

By Mail

Payment must be received by your due date.

Mail payment to:
Windstream
P.O Box 9001908
Louisville, KY 40290-1908

By Phone

You can pay over the phone by calling Windstream Customer Service at (800) 347-1991. Your payment can be completed through our automated phone system at no additional charge. A processing fee may apply if a representative processes the payment for you.

HOW CAN WE HELP YOU?

Search our article database to find answers to your question.

Support

We’re here to help get you back to business.

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Live Chat

Need an answer fast? Our knowledgeable small business representatives can give you real-time assistance.

Monday-Friday, 8:00 a.m. – 6:00 p.m. (ET)

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Email

If you think your question requires more detail, send us your inquiries and we’ll send you a thorough response within 24 hours.

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Call

Account Inquiries 
(800) 347-1991
Monday – Friday, 8:00 a.m. – 6:00 p.m. (ET)

Sales Team
(855) 439-2889
Monday – Friday, 8:00 a.m. – 7:00 p.m. (ET)

Technical Support
(800) 347-1991
Available 24/7