Discontinue My Windstream Online Account

To discontinue Windstream Online access:

  1. Log in to Windstream Online at www.windstreamonline.com.
  2. Scroll down to the bottom of the Billing Home page
  3. You will see the following sentence: "Would you like to go Paper Free?"
  4. Please click there to change your paper billing options or to disconnect your Windstream Online service.
  5. You are now viewing the Windstream Online change form.
  6. Under Product Options, check the box to discontinue access to Windstream Online.
  7. Select the Submit button.

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