Account Support

Browser Requirements for Windstream's Online Billing
Windstream Online supports the following browsers: Microsoft Edge (all versions) Microsoft Internet Explorer: 9, 10 and 11 (Note: Supported on Windows 7, Windows 10, Windows Server 2008 R2 & Windows Server 2012 Operating Systems) Mozilla Firefox versions 27 and higher Google Chrome versions 30... Read More...
Creating a Windstream Online Account
If you are new to Windstream Online, someone at your company will need to register your account as the Windstream Online Administrator. As an Administrator, you will need to follow these simple steps to complete the one-time registration process: Visit the Windstream Online login page at... Read More...
Discontinue My Windstream Online Account
To discontinue Windstream Online access: Log in to Windstream Online at Scroll down to the bottom of the Billing Home page You will see the following sentence: "Would you like to go Paper Free?" Please click there to change your paper billing options or to disconnect... Read More...
Managing My Account Online
Go to to register.


We’re here to help get you back to business.

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Live Chat

Need an answer fast? Our knowledgeable small business representatives can give you real-time assistance.

Monday-Friday, 8:00 a.m. – 6:00 p.m. (ET)

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If you think your question requires more detail, send us your inquiries and we’ll send you a thorough response within 24 hours.

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Account Inquiries 
(800) 347-1991
Monday – Friday, 8:00 a.m. – 6:00 p.m. (ET)

Sales Team
(855) 439-2889
Monday – Friday, 8:00 a.m. – 7:00 p.m. (ET)

Technical Support
(800) 347-1991
Available 24/7