Account Support

Browser Requirements for Windstream's Online Billing
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Windstream Online supports the following browsers: Microsoft Edge (all versions) Microsoft Internet Explorer: 9, 10 and 11 (Note: Supported on Windows 7, Windows 10, Windows Server 2008 R2 & Windows Server 2012 Operating Systems) Mozilla Firefox versions 27 and higher Google Chrome versions 30... Read More...
Creating a Windstream Online Account
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If you are new to Windstream Online, someone at your company will need to register your account as the Windstream Online Administrator. As an Administrator, you will need to follow these simple steps to complete the one-time registration process: Visit the Windstream Online login page at... Read More...
Discontinue My Windstream Online Account
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To discontinue Windstream Online access: Log in to Windstream Online at www.windstreamonline.com. Scroll down to the bottom of the Billing Home page You will see the following sentence: "Would you like to go Paper Free?" Please click there to change your paper billing options or to disconnect... Read More...
Managing My Account Online
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Go to www.windstreamonline.com to register. Read More...

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Account Inquiries 
(800) 347-1991
Monday – Friday, 8:00 a.m. – 6:00 p.m. (ET)

Sales Team
(855) 439-2889
Monday – Friday, 8:00 a.m. – 7:00 p.m. (ET)

Technical Support
(800) 347-1991
Available 24/7